Relay Partner Program

In Virginia, there are thousands of people who are deaf, hard of hearing, or who have difficulty speaking who count on Virginia Relay to connect with standard telephone users. Each day, hundreds of business calls are made through Virginia Relay. However, businesses that are unfamiliar with Virginia Relay may accidentally hang up on Relay callers, mistaking the call for a telemarketer.

Virginia Relay Partner is a free program designed to eliminate hang-ups that many Relay users experience by educating businesses on how to identify, receive and place Relay calls. The program is open to all Virginia-based businesses. Only a business telephone is required to participate!