Hamilton Relay to participate at TEDPA and NASRA conferences where State Relay Administrators & Telephone Equipment Distribution Program managers exchange industry information.
Durham, N.C. – Hamilton Relay, a leading telecommunications relay provider, will participate this week and next in the TEDPA (Telecommunications Equipment Distribution Program Association) conference and the NASRA (National Association for State Relay Administration) conference. Hamilton will introduce their new Mobile Captions Service, as well as participate on two panels during the event.
"We are honored we have been invited to speak at the NASRA event and to engage with the TEDPA attendees this week – this is our first year attending TEDPA," said Dixie Ziegler, vice president of Hamilton Relay. "These industry events provide the perfect backdrop for us to introduce our new Mobile Captions Service. We recognize the frustration that struggling to hear over the phone can cause, and with the variety of relay options we offer, individuals have even more choices to best meet their communication needs, improving their lives and the lives of those around them."
Hamilton Relay recently partnered with Consumer Cellular and Mobile Captions Company to provide a new way of utilizing a telecommunications relay service, Voice Carry Over (VCO), on a mobile device. Mobile Captions Service will allow individuals who have difficulty hearing on the phone to talk directly to the people they call and read what is spoken by the other person on the screen of a Nokia E5* mobile phone. By using the pre-loaded Mobile Captions Service, users can automatically connect to a Hamilton Relay Communication Assistant (CA) when placing their calls. This service is scheduled to launch in November and we look forward to offering this new solution for making VCO calls on the go.
Both conferences in Durham, NC offer an opportunity for Hamilton Relay to learn from and share experiences and effective practices with state relay administrators and equipment distribution program managers. This conglomeration of industry leaders strives to ultimately improve relay services throughout the United States.
Hamilton Relay will be speaking on the following panels at NASRA:
National Contract Manager for Hamilton Relay, Beth Slough, will discuss California's new Speech To Speech (STS) requirements, new STS user training, and new STS training services for STS users and their friends and family and how Hamilton Relay successfully implemented these elements during the "California Relay Enhancements" panel discussion on Monday, October 18th at 2:00PM.
Vice President of Hamilton Relay, Dixie Ziegler, will discuss captioned telephone services on the "Captioned Telephone Provider Issues" panel at 2:45 PM on Tuesday, October 19.
*Nokia E5 smartphone requires a minimum Voice and Connect! plan. MCS (Mobile Captions Service™) is a free service that is preloaded on the Nokia E5 and is only available to customers in states where Hamilton Relay is the Telecommunications Relay Service provider.
About Hamilton Relay
Hamilton Relay offers a variety of services including Telecommunications Relay Service, Captioned Telephone and Internet Relay services. Hamilton provides Telecommunications Relay and/or Captioned Telephone services to 18 states, the District of Columbia, the Island of Saipan and the Virgin Islands. More information is available at HamiltonRelay.com.
About Consumer Cellular
Consumer Cellular, the exclusive wireless provider for AARP members, was founded in 1995 on the belief that everyone should have affordable access to the safety and convenience of cellular service. The company provides its customers with simple, affordable cell phones and calling plans, guaranteed satisfaction and top-ranked customer support staff all located within the United States. Plus, Consumer Cellular customers never have to sign a long-term contract in order to start service.
The Portland, Ore.-based company is privately held and utilizes the nation's largest voice and data network, covering more than 296 million people - or 97 percent of the U.S. population. As one of the nation's leading wireless wholesalers, Consumer Cellular is able to purchase wireless service in large volumes, providing its customers with the best of both worlds: great low rates and the best cellular network available. For more information: visit ConsumerCellular.com or call (800) 686-4460.
About Mobile Captions Company
Mobile Captions Company (MCC) is an emerging technology and service company founded in 2009. MCC specializes in bringing enhanced mobile communications to people who are hard of hearing. MCC's technology is a patent-pending, end-to-end system that allows captions (text) to be delivered to any MCC enabled cell phone over the cellular infrastructure. To learn more about Mobile Captions Company, go to MobileCaptions.com.