As of May 1, 2025, Skype™ will no longer be available for use with Visually Assisted Speech-to-Speech (VA STS), so we are transitioning to a new platform called Jami™.
What You Need to Do:
To continue using VA STS services, you'll need to create a free Jami account.
Here’s how to get started:
- Download Jami– Visit Jami.net and choose the version that matches your device (Windows, Mac, iOS, Android, etc.).
- Create Your Account– Once installed, open the app and follow the steps to create a new Jami account. You’ll choose a username; no email is required. You will not need a password, but you can choose to encrypt your account.
- Share Your Jami Username with Hamilton– When placing a call, you will share your Jami username with your Communication Assistant to place a VA STS call.
We’re here to help! If you need assistance setting up Jami or have any questions, contact Customer Care at 800-618-4781.
You also have the option to continue using traditional Speech-to-Speech by dialing 711 or the toll-free number for your state. We appreciate your patience and cooperation during this transition.
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