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Hamilton Relay Suspends Text-based Internet Relay Services

April, 29 2013

Hamilton Relay has made a difficult decision to suspend its text-based Internet Relay services effective May 15, 2013. This includes Hamilton Web Relay and Hamilton Instant Relay with Google Talk™ and AOL Instant Messenger®.

If you currently have a Hamilton HomeTown Number and would like to keep this same number, you will need to port your number over to a different provider. Hamilton will hold your HomeTown number until May 30th so that you have sufficient time to complete a successful port.

To initiate a port, simply contact the provider you wish to use going forward and inquire about their porting process - you may be requested to complete a form. For your convenience, a list of Internet Relay providers can be found at:

This change does not impact Hamilton CapTel® services, including the Hamilton CapTel phone and Apps for PC/Mac, Smartphones and Tablets.

We apologize for any inconvenience this may cause. If there are questions or concerns about Hamilton Internet Relay or your HomeTown Number, please email us at or call us at 1-877-445-4563.

To chat with a Hamilton Customer Care Representative, please complete the form below.

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