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Hamilton Relay® Expanding Facility Space and Workforce in Albany

October, 11 2016

October 11, 2016, Aurora, Neb. – Hamilton Relay, Inc., a national leader in the telecommunications relay and captioned telephone services industry, announced today that the re-constructing and remodeling of its Albany, Georgia Relay Center is complete. The project began in November 2015 when two neighboring suites were acquired, adding 7,200 square feet of work space to the facility.

Watch the local WALB News Channel 10 report.

The Albany Center was established in 2006 and is one of six Hamilton Relay centers across the nation that process relay calls for individuals who are deaf, hard of hearing, deaf-blind or have difficulty speaking. In 2014, Hamilton began processing captioned telephone calls from the center. Since that time, rapid growth and demand for captioned telephone service has led to a need to expand.

“The continued growth of our captioning services brings great opportunity for our company, our employees and the community of Albany,” said Dixie Ziegler, vice president of Hamilton Relay.

“We are pleased with the quality and caliber of employees we have here in Albany and are proud to invest back into the community with additional employment opportunities,” said David Castellano, Georgia Center manager.

Hamilton is looking to add 75 new positions to its Albany Center for Captioning Assistants and Communication Assistants which include full-time, part-time, days, evenings and weekend shifts. Applications can be completed online at, or in person at the Albany Center located at 2231 Dawson Road, Suite U. For more information, contact Human Resources via email at or call 229-435-5185.

About Hamilton Relay
Hamilton Relay, Inc. provides contracted Telecommunications Relay and Captioned Telephone services through 26 contracts to 19 states, the District of Columbia and the Island of Saipan, and is a provider of Internet- based Captioned Telephone services nationwide. More information is available at

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