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Hamilton Relay® Awarded Sixth Consecutive Contract to Provide Relay and Captioned Telephone Service in Idaho

October, 04 2016

AURORA, NEB – October 4, 2016 – The Public Utilities Commission of the State of Idaho awarded Hamilton Relay its sixth consecutive contract to provide Telecommunications Relay and Captioned Telephone Services for the state of Idaho. The new contract will begin December 1, 2016.

Idaho Relay provides 24-hour service that allows individuals who are deaf, hard of hearing, deaf-blind or have difficulty speaking to communicate with family, friends and businesses over the phone.

“Relay service is vital to individuals who need it, and having a quality and reliable service provider is key,” said Bob Dunbar, TRS Administrator for Idaho Relay. “Hamilton Relay has provided services to the residents of Idaho for the past 24 years, and we’ve developed a strong partnership that we look forward to continuing.”

“We are so proud to once again have the opportunity to provide relay services to individuals in the state of Idaho,” said Dixie Ziegler, vice president of Hamilton Relay. “We have had a long history and a great relationship with the state and its residents. Hamilton Relay remains committed to delivering professional service with outstanding outreach and education for many years to come.”

“Idaho was the second state to award Hamilton Relay with a TRS contract back in 1992,” said John Nelson, president of Hamilton Relay. “I believe that this demonstrates our quality of service, and we are honored to celebrate this contract award during our 25th anniversary.”

Hamilton provides outreach and education to thousands of individuals in Idaho, sharing information about the life-changing benefits and resources available through Relay and Captioned Telephone Services.

About Hamilton Relay
Hamilton Relay provides contracted Telecommunications Relay and Captioned Telephone services through 26 contracts to 19 states, the District of Columbia and the Island of Saipan, and is a provider of Internet-based Captioned Telephone services nationwide. More information is available at

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