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Hamilton Relay Awarded Second Consecutive Contract to Provide Relay and Captioned Telephone (CapTel®) Service in Montana

May, 03 2016

AURORA, NEB – MAY 3, 2016 – The State of Montana Department of Public Health and Human Services has awarded Hamilton Relay a second consecutive contract to provide Telecommunications Relay and Captioned Telephone Services to the residents of Montana. The new contract was awarded following a competitive procurement process and began February 28, 2016. It ensures that relay users in the state of Montana will continue to receive the same top quality relay service they have become accustomed to from Hamilton Relay, a leading provider of Telecommunications Relay and Captioned Telephone Services.

Montana Relay, a program of the Montana Telecommunications Access Program, provides 24-hour service that allows individuals who are deaf, hard of hearing, deaf-blind or have difficulty speaking to successfully and comfortably communicate with family, friends and businesses over the phone.

“Hamilton Relay has been a great partner to Montana Relay for the last ten years, and we look forward to continuing that partnership,” said Barbara Varnum, Contract Administrator for Montana Relay. “Together, we work to ensure individuals who are deaf, hard of hearing, deaf-blind or have difficulty speaking receive equal access to telephone communication through top-quality services.”

Hamilton has provided relay service, as well as outreach and education, to Montana residents since 2006 and continues to educate individuals, organizations and businesses throughout the state about the life-changing benefits of Relay and Captioned Telephone Services.

“We appreciate the support we have received from the state and we’re excited for the continued opportunity to serve Montana with top relay services and outstanding outreach education,” said Dixie Ziegler, Vice President of Hamilton Relay. “We look forward to great things to come for many more years.”

About Hamilton Relay
Hamilton Relay provides contracted Telecommunications Relay and Captioned Telephone services through 26 contracts to 19 states, the District of Columbia and the Island of Saipan, and is a provider of Internet-based Captioned Telephone services nationwide. More information is available at

Hamilton Relay, celebrating its 25th anniversary in 2016, is a division of Hamilton Telecommunications, a diversified communications and technology service provider based in Aurora, Nebraska. Founded in 1901, Hamilton Telecommunications encompasses seven primary company divisions that allow Hamilton to operate on a local, regional and national basis.

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