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Hamilton CapTel® Launches Mobile Captioned Telephone Solution for BlackBerry® Smartphones for People who are Deaf or Hard of Hearing

July, 08 2010

See What They Say™ From The Convenience of a BlackBerry® Smartphone, Demo at NAD Conference

PHILADELPHIA – Today at the 50th Biennial of the National Association of the Deaf (NAD) Conference, Hamilton CapTel announced the immediate availability of their Mobile Captioned Telephone solution for use with the BlackBerry browser. Now, individuals with hearing loss can place and receive captioned telephone calls directly from the convenience of their BlackBerry smartphone anytime, anywhere.

"Our new solution for the BlackBerry browser ensures that users never have to miss a word of a telephone conversation again," said Dixie Ziegler, vice president of Hamilton Relay, provider of the Hamilton Mobile CapTel service. "It's free and easy to use on your BlackBerry smartphone, making it possible to see what is being said during your telephone conversation. We felt the NAD conference was the perfect place to introduce this technology for BlackBerry users. The popularity of smartphones has created consumer demand for this kind of service and we know that our users will be pleased with how this solution works."

It is easy to get started:

  • Hamilton Mobile CapTel is available on the BlackBerry® Bold™ and BlackBerry® Storm2™.

  • Users will need to have a BlackBerry compatible headset to place and receive the mobile captioned telephone calls.

  • Users can listen to what is said while simultaneously reading captions of what is said on the screen of the BlackBerry smartphone. The service is very similar to closed captioning on television.

  • Free captions are available in both English and Spanish.

  • Using the BlackBerry web browser, simply go to Users will need to enter their Hamilton Web CapTel username and password and click the "Logon" button. User profile information and the contacts list will be available and users may begin receiving captioned calls immediately.

  • "This technology is revolutionary in terms of convenience and freedom for our mobile consumers," said Ziegler. "We've been providing CapTel service for years and our new mobile solution is a response to customer feedback requesting a BlackBerry option, which underscores our commitment to providing our users with a unique suite of product services that enhance the telephone experience for those who have difficulty hearing."

    Hamilton Mobile CapTel is a service that can be used on a single, mobile telephone that is capable of supporting both voice and data simultaneously through a 3G or a Wi-Fi connection. BlackBerry users who are new to CapTel can visit for more details or may begin the one-time registration process at

    About Hamilton CapTel
    Hamilton CapTel is a service of Hamilton Relay, a division of Hamilton Telecommunications, a diversified communications and technology services provider based in Aurora, Neb. Founded in 1901, Hamilton Telecommunications has grown to encompass eight primary company divisions allowing Hamilton to operate on a local, regional and national basis. For more information about Hamilton CapTel, please visit

    CapTel is a registered trademark of Ultratec, Inc. The trademarks BlackBerry, BlackBerry Bold and BlackBerry Storm2 are owned by Research In Motion Limited and are registered and/or used in the United States and may be pending or registered in other countries. Hamilton CapTel is not endorsed, sponsored, affiliated with or otherwise authorized by Research In Motion Limited.

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