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New York CapTel: About The Relay Friendly Business Program

Don’t miss out on potential customers who want to do business with you – become a Relay Friendly Business!

Individuals who are deaf, hard of hearing, DeafBlind, or have difficulty speaking utilize Relay to conduct their personal business. So if you hang up on a relay call, you’re most likely hanging up on a potential customer.

The Relay Friendly Business Program:

  • Offers FREE training to assist your business on how to place and receive calls through Relay
  • Allows customers to see that you are certified as a “Relay Friendly Business”
  • Offers a free listing of your business on the Relay website
  • Provides a Relay Friendly Business logo to post on your business’ website
  • Provides a Relay Friendly Business decal to place on the door or window of your business

Top reasons to become a Relay Friendly Business:

  • Broaden your customer base
  • Increase potential revenue
  • Build positive relationships with the community
  • Increase employee awareness of serving customers who have difficulty hearing or speaking

Best of all, the Relay Friendly Business Program is free! You can positively impact relay users by making Relay Friendly Business training a part of your employee development plans and by telling friends and business associates about the program.

Become a Relay Friendly Business Today!

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