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New York CapTel: Services

New York CapTel offers a variety of service options. To learn more about a specific service, click on the associated link below.

CapTel® (Captioned Telephone)

CapTel® (Captioned Telephone)

Captioned Telephone (CapTel) is useful for individuals who have some amount of hearing loss, making it difficult to understand what is being said over the phone. With CapTel, users speak directly to the other party and listen while reading captions of what’s said to them. Captions appear on the bright, built-in display screen of the uniquely designed CapTel phone, just moments after the other party has spoken.

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