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MassRelay: Overview

Hamilton Relay provides telecommunications relay services for the state of Massachusetts including TTY, Voice Carry Over (VCO), Hearing Carry Over (HCO), Speech-to-Speech (STS), Spanish and CapTel®.

When you connect with MassRelay, a Relay Operator (OPR) will connect on the phone with you. Simply give the OPR the number you wish to call and your call will be processed promptly, professionally and accurately.

How To Connect – Dial 711

Dial 711 to use Hamilton Relay in Massachusetts or call one of the toll-free numbers below:

If you are traveling out of State or you are in a State that is not served by Hamilton Relay, you can place interstate calls by calling:

News & Events

Contact Us

Through Hamilton Relay’s high quality professional outreach services, Outreach Coordinators work to ensure individuals within their state are aware of the variety of relay services available to them and understand how to use relay when making or receiving calls.

If you are not sure how relay services in your state work and would like to learn more, contact us!

If you know of an agency, business, school or individual who could benefit from training on how to use relay services, Outreach Coordinators are happy to help educate and provide training to them.

Contact your Outreach Coordinator today!

Sudan Bradley
Pennsylvania CTRS and MassRelay Outreach Coordinator
Sudan Bradley

Live Chat is available during the following hours:

Monday – Friday:
8:30 AM to 12:30 AM Eastern

Saturday, Sunday:
11:00 AM to 6:30 PM Eastern