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MassRelay: Contact Us

If you have suggestions, comments or concerns, please contact:

1006 12th Street
Aurora, NE 68818

If your expressed concern is not resolved to your satisfaction, contact your State Relay Administrator:

Monna Wallace
MassRelay Administrator
Massachusetts State 9-1-1 Department
151 Campanelli Drive, Suite A
Middleborough, MA 02346
Office: 508-828-2911
Department of Telecommunications and Cable
1000 Washington Street, Suite 600
Boston, MA 02118-6500
Phone: 617-305-3580
Consumer Line: 800-392-6066 (MA only toll-free)

Should your expressed concern go unresolved to your satisfaction, the Federal Communications Commission is available to serve you regarding relay issues:

Contact Your Outreach Coordinator Today!

Through Hamilton Relay’s high quality professional outreach services, Outreach Coordinators work to ensure individuals within their state are aware of the variety of relay services available to them and understand how to use relay when making or receiving calls.

If you are not sure how relay services in your state work and would like to learn more, contact us!

If you know of an agency, business, school or individual who could benefit from training on how to use relay services, Outreach Coordinators are happy to help educate and provide training to them.

Contact your Outreach Coordinator today!

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