MassRelay: Contact Us

If you have suggestions, comments or concerns, please contact:

MassRelay

1006 12th Street

Aurora, NE 68818

TTY: 800-720-3480

Voice: 800-720-3479

Email:customerservice@massrelay.com

If your expressed concern is not resolved to your satisfaction, contact your State Relay Administrator:

Monna Wallace

MassRelay Administrator

Massachusetts State 9-1-1 Department

151 Campanelli Drive, Suite A

Middleborough, MA 02346

Office: 508-828-2911

Email:Monna.Wallace@mass.gov

Department of Telecommunications and Cable

1000 Washington Street, Suite 600

Boston, MA 02118-6500

Phone: 617-305-3580

Consumer Line: 800-392-6066 (MA only toll-free)

Fax: 617-988-8288

Website:http://www.mass.gov/dtc

Should your expressed concern go unresolved to your satisfaction, the Federal Communications Commission is available to serve you regarding relay issues:

Voice: 888-CALL-FCC

TTY: 888-TELL-FCC

Website:consumercomplaints.fcc.gov

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MassRelay: Contact Us

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