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California Relay Service: Contact Us

If you have suggestions, comments or concerns, please contact:

California Relay Service Customer Care
1006 12th Street
Aurora, NE 68818
TRS Customer Care
English Voice/TTY: 877-632-9095
Spanish Voice/TTY: 877-419-8440
Captioned Telephone (CapTel®) Customer Service
Voice/TTY: 888-402-4018 (English)
Voice/TTY: 877-330-0156 (Spanish)

If your expressed concern is not resolved to your satisfaction, contact your State Relay Administrator:

Brent Jolley
Supervisor
Deaf and Disabled Telecommunication Program
California Public Utilities Commission
505 Van Ness Avenue, Third Floor
San Francisco, CA 94102
Phone: 916-330-3239
Deaf and Disabled Telecommunications Program (DDTP)
P.O. Box 71177
Oakland, CA 94612

Should your expressed concern go unresolved to your satisfaction, the Federal Communications Commission is available to serve you regarding relay issues:

Contact Your Outreach Coordinator Today!

Through Hamilton Relay’s high quality professional outreach services, Outreach Coordinators work to ensure individuals within their state are aware of the variety of relay services available to them and understand how to use relay when making or receiving calls.

If you are not sure how relay services in your state work and would like to learn more, contact us!

If you know of an agency, business, school or individual who could benefit from training on how to use relay services, Outreach Coordinators are happy to help educate and provide training to them.

Contact your Outreach Coordinator today!

Martha V. Hernandez
Southern California Outreach Coordinator
Hometown:San Diego, CA
Martha V. Hernandez

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