For veteran teacher Jasmine Cipko, a classroom full of kindergarteners has always been a lively, joyful place. But as her hearing loss progressed, keeping up with conversations and the sounds around her became increasingly difficult.
After receiving bilateral cochlear implants, Jasmine still found phone conversations challenging, whether it was calling her school’s office or keeping in touch with her loved ones. Phone calls became a source of anxiety. Then Jasmine discovered the Hamilton CapTel phone.
“Using the Hamilton CapTel captioned telephone has made a huge difference in my daily life,” said Jasmine. “Because of my hearing loss, phone calls used to be stressful and exhausting. I would miss important words, constantly ask people to repeat themselves or avoid making calls altogether.”
With Hamilton CapTel, Jasmine can listen while reading captions of what the other person is saying. “It gives me confidence and clarity during conversations,” she said.
That confidence has made a meaningful difference both at home and at work. “It allows me to communicate independently with my family, colleagues, medical providers and my students’ families without fear of misunderstanding important information.”
For Jasmine, Hamilton CapTel means more than making phone calls easier. “Using a captioned telephone has reduced my anxiety around phone calls and restored a sense of normalcy and control over my communication. It has truly become an essential tool that helps me stay connected both personally and professionally.”
Today, Jasmine picks up the phone with greater confidence, knowing she has the support she needs to stay connected to the people who matter most — both at home and in a joy-filled classroom.