Contact Us

If you have suggestions, comments or concerns, please contact:

CapTel Customer Care

Phone: 888-269-7477


If your expressed concern is not resolved to your satisfaction, contact your State Relay Administrator:

Billy Mauldin

Director Telecommunications Relay Service and TEPP
Wisconsin Public Service Commission
Bureau of Broadband, Digital and Telecommunications Access
4822 Madison Yards Way
PO Box 7854
Madison, WI 53707
VP/Voice: 608-234-4781
Email: billy.mauldin@wisconsin.gov

Should your expressed concern go unresolved to your satisfaction, the Federal Communications Commission is available to serve you regarding relay issues:

Voice: 888-CALL-FCC

TTY: 888-TELL-FCC

Website: consumercomplaints.fcc.gov

Contact Us