{"id":70,"date":"2025-05-25T21:34:08","date_gmt":"2025-05-25T21:34:08","guid":{"rendered":"https:\/\/hamrelaydev.wpenginepowered.com\/nevada\/?page_id=70"},"modified":"2025-11-04T18:15:05","modified_gmt":"2025-11-04T18:15:05","slug":"sts-speech-to-speech","status":"publish","type":"page","link":"https:\/\/hamiltonrelay.com\/nevada\/services\/sts-speech-to-speech\/","title":{"rendered":"Speech-to-Speech (STS)"},"content":{"rendered":"\n<div class=\"wp-block-cover is-light hero\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\">\n<div class=\"wp-block-columns wrap is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h1 class=\"wp-block-heading\">STS (Speech-to-Speech)<\/h1>\n\n\n\n<p class=\"breadcrumb\"><a href=\"https:\/\/hamiltonrelay.com\/\">Services<\/a> &gt; STS (Speech-to-Speech)<\/p>\n\n\n\n<p>Speech-to-Speech (STS) is especially useful for people who have difficulty speaking or being understood on the telephone. STS Relay involves specially trained Operators (OPR) who are familiar with the speech patterns of a wide variety of individuals who have difficulty being understood.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:250px\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/hamiltonrelay.com\/wp-content\/uploads\/2025\/05\/icon-sts-speech-to-speech.png\" alt=\"\" class=\"wp-image-156\"\/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group bannerheader\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column wrap is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\">Placing Calls<\/h2>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<ol class=\"wp-block-list workslist wrap\">\n<li>Dial 711 or the toll-free STS number for your state.<\/li>\n\n\n\n<li>Provide the STS OPR\u00a0the number you wish to call, plus any special instructions.<\/li>\n\n\n\n<li>The OPR\u00a0will ask the person you are calling if he\/she is familiar with STS. If the person is not, the OPR\u00a0will explain how STS works before the conversation begins.<\/li>\n\n\n\n<li>The OPR\u00a0will repeat your part of the conversation, in short phrases, unless you request otherwise. The OPR\u00a0will work closely with you to ensure your entire conversation is understood.<\/li>\n\n\n\n<li>Say \u201cGo Ahead\u201d or \u201cGA\u201d each time you are finished speaking and are ready for a response. The conversation will proceed in this manner until the call is complete.<\/li>\n\n\n\n<li>To end your call, say \u201cGA to SK\u201d or simply say \u201cGoodbye.\u201d<\/li>\n<\/ol>\n\n\n\n<div class=\"wp-block-group bannerheader\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column wrap is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\">Helpful Tips<\/h2>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<ul class=\"wp-block-list baselist wrap animated slideright\">\n<li><a href=\"https:\/\/hamiltonrelay.com\/customer-profile.html\">Establish a Customer Profile<\/a>\u00a0to store helpful information about your calls. This will allow the OPR\u00a0to process your calls more efficiently.<\/li>\n\n\n\n<li>Give the OPR\u00a0as much information as possible about your call prior to the OPR\u00a0dialing. For example, if you know you are calling an automated system that requires you to select from a number of options, let the OPR\u00a0know which options you want before the call is placed.<\/li>\n\n\n\n<li>If you reach an answering machine, the OPR\u00a0will request and verify your full message and then call back to leave that message.<\/li>\n\n\n\n<li>It is helpful if you pause while the OPR\u00a0repeats your part of the conversation.<\/li>\n\n\n\n<li>You or the person you are calling may request that the OPR\u00a0remain in the background. If you need the OPR\u00a0to assist at any time during the call, you must request the OPR\u00a0to do so. This is especially helpful when calling family, friends or others who are familiar with your speech.<\/li>\n\n\n\n<li>There is no time limit and you may make as many consecutive calls as you want. You should not be concerned with the length of time a call may take.<\/li>\n\n\n\n<li>You may request a male or female OPR\u00a0and as long as one is available, your request will be honored.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Placing Calls Helpful Tips<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":26,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":true,"footnotes":""},"class_list":["post-70","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Speech-to-Speech (STS) - Relay Nevada<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Speech-to-Speech (STS) - Relay Nevada\" \/>\n<meta property=\"og:description\" content=\"Placing Calls Helpful Tips\" \/>\n<meta property=\"og:url\" content=\"https:\/\/hamiltonrelay.com\/nevada\/services\/sts-speech-to-speech\/\" \/>\n<meta property=\"og:site_name\" content=\"Relay Nevada\" \/>\n<meta property=\"article:modified_time\" content=\"2025-11-04T18:15:05+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/hamiltonrelay.com\\\/nevada\\\/services\\\/sts-speech-to-speech\\\/\",\"url\":\"https:\\\/\\\/hamiltonrelay.com\\\/nevada\\\/services\\\/sts-speech-to-speech\\\/\",\"name\":\"Speech-to-Speech (STS) - Relay Nevada\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/hamiltonrelay.com\\\/nevada\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/hamiltonrelay.com\\\/nevada\\\/services\\\/sts-speech-to-speech\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/hamiltonrelay.com\\\/nevada\\\/services\\\/sts-speech-to-speech\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/hamiltonrelay.com\\\/wp-content\\\/uploads\\\/2025\\\/05\\\/icon-sts-speech-to-speech.png\",\"datePublished\":\"2025-05-25T21:34:08+00:00\",\"dateModified\":\"2025-11-04T18:15:05+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/hamiltonrelay.com\\\/nevada\\\/services\\\/sts-speech-to-speech\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/hamiltonrelay.com\\\/nevada\\\/services\\\/sts-speech-to-speech\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/hamiltonrelay.com\\\/nevada\\\/services\\\/sts-speech-to-speech\\\/#primaryimage\",\"url\":\"https:\\\/\\\/hamiltonrelay.com\\\/wp-content\\\/uploads\\\/2025\\\/05\\\/icon-sts-speech-to-speech.png\",\"contentUrl\":\"https:\\\/\\\/hamiltonrelay.com\\\/wp-content\\\/uploads\\\/2025\\\/05\\\/icon-sts-speech-to-speech.png\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/hamiltonrelay.com\\\/nevada\\\/services\\\/sts-speech-to-speech\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/hamiltonrelay.com\\\/nevada\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Services\",\"item\":\"https:\\\/\\\/hamiltonrelay.com\\\/nevada\\\/services\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Speech-to-Speech (STS)\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/hamiltonrelay.com\\\/nevada\\\/#website\",\"url\":\"https:\\\/\\\/hamiltonrelay.com\\\/nevada\\\/\",\"name\":\"Relay Nevada\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/hamiltonrelay.com\\\/nevada\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Speech-to-Speech (STS) - Relay Nevada","robots":{"index":"noindex","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"og_locale":"en_US","og_type":"article","og_title":"Speech-to-Speech (STS) - Relay Nevada","og_description":"Placing Calls Helpful Tips","og_url":"https:\/\/hamiltonrelay.com\/nevada\/services\/sts-speech-to-speech\/","og_site_name":"Relay Nevada","article_modified_time":"2025-11-04T18:15:05+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/hamiltonrelay.com\/nevada\/services\/sts-speech-to-speech\/","url":"https:\/\/hamiltonrelay.com\/nevada\/services\/sts-speech-to-speech\/","name":"Speech-to-Speech (STS) - Relay Nevada","isPartOf":{"@id":"https:\/\/hamiltonrelay.com\/nevada\/#website"},"primaryImageOfPage":{"@id":"https:\/\/hamiltonrelay.com\/nevada\/services\/sts-speech-to-speech\/#primaryimage"},"image":{"@id":"https:\/\/hamiltonrelay.com\/nevada\/services\/sts-speech-to-speech\/#primaryimage"},"thumbnailUrl":"https:\/\/hamiltonrelay.com\/wp-content\/uploads\/2025\/05\/icon-sts-speech-to-speech.png","datePublished":"2025-05-25T21:34:08+00:00","dateModified":"2025-11-04T18:15:05+00:00","breadcrumb":{"@id":"https:\/\/hamiltonrelay.com\/nevada\/services\/sts-speech-to-speech\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/hamiltonrelay.com\/nevada\/services\/sts-speech-to-speech\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/hamiltonrelay.com\/nevada\/services\/sts-speech-to-speech\/#primaryimage","url":"https:\/\/hamiltonrelay.com\/wp-content\/uploads\/2025\/05\/icon-sts-speech-to-speech.png","contentUrl":"https:\/\/hamiltonrelay.com\/wp-content\/uploads\/2025\/05\/icon-sts-speech-to-speech.png"},{"@type":"BreadcrumbList","@id":"https:\/\/hamiltonrelay.com\/nevada\/services\/sts-speech-to-speech\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/hamiltonrelay.com\/nevada\/"},{"@type":"ListItem","position":2,"name":"Services","item":"https:\/\/hamiltonrelay.com\/nevada\/services\/"},{"@type":"ListItem","position":3,"name":"Speech-to-Speech (STS)"}]},{"@type":"WebSite","@id":"https:\/\/hamiltonrelay.com\/nevada\/#website","url":"https:\/\/hamiltonrelay.com\/nevada\/","name":"Relay Nevada","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/hamiltonrelay.com\/nevada\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"featured_image_src":null,"featured_image_src_square":null,"_links":{"self":[{"href":"https:\/\/hamiltonrelay.com\/nevada\/wp-json\/wp\/v2\/pages\/70","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hamiltonrelay.com\/nevada\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hamiltonrelay.com\/nevada\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hamiltonrelay.com\/nevada\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hamiltonrelay.com\/nevada\/wp-json\/wp\/v2\/comments?post=70"}],"version-history":[{"count":0,"href":"https:\/\/hamiltonrelay.com\/nevada\/wp-json\/wp\/v2\/pages\/70\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/hamiltonrelay.com\/nevada\/wp-json\/wp\/v2\/pages\/26"}],"wp:attachment":[{"href":"https:\/\/hamiltonrelay.com\/nevada\/wp-json\/wp\/v2\/media?parent=70"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}