Contact Us

If you have suggestions, comments or concerns, please contact:

CapTel Customer Care

If your expressed concern is not resolved to your satisfaction, contact your State Relay Administrator:

Jeffrey S. McNeal

Executive Director
Illinois Telecommunication Access Corporation
3001 Montvale Drive, Suite A
Springfield, IL 62704
Email: jmcneal@itactty.org

Should your expressed concern go unresolved to your satisfaction, the Federal Communications Commission is available to serve you regarding relay issues:

Voice: 888-CALL-FCC

TTY: 888-TELL-FCC

Website:consumercomplaints.fcc.gov