{"id":70,"date":"2025-05-25T21:34:08","date_gmt":"2025-05-25T21:34:08","guid":{"rendered":"https:\/\/hamrelaydev.wpenginepowered.com\/connecticut\/?page_id=70"},"modified":"2025-10-27T20:24:33","modified_gmt":"2025-10-27T20:24:33","slug":"sts-speech-to-speech","status":"publish","type":"page","link":"https:\/\/hamiltonrelay.com\/connecticut\/services\/sts-speech-to-speech\/","title":{"rendered":"Speech-to-Speech (STS)"},"content":{"rendered":"\n
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STS (Speech-to-Speech)<\/h1>\n\n\n\n

Services<\/a> > STS (Speech-to-Speech)<\/p>\n\n\n\n

Speech-to-Speech (STS) is especially useful for people who have difficulty speaking or being understood on the telephone. STS involves specially trained Communication Assistants (CA) who are familiar with the speech patterns of a wide variety of individuals who have difficulty being understood.<\/p>\n\n\n\n

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Placing Calls<\/h2>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n
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  1. Dial 711 or the toll-free STS number for your state.<\/li>\n\n\n\n
  2. Provide the STS CA the number you wish to call, plus any special instructions.<\/li>\n\n\n\n
  3. The CA will ask the person you are calling if he\/she is familiar with STS. If the person is not, the CA will explain how STS works before the conversation begins.<\/li>\n\n\n\n
  4. The CA will repeat your part of the conversation, in short phrases, unless you request otherwise. The CA will work closely with you to ensure your entire conversation is understood.<\/li>\n\n\n\n
  5. Say \u201cGo Ahead\u201d or \u201cGA\u201d each time you are finished speaking and are ready for a response. The conversation will proceed in this manner until the call is complete.<\/li>\n\n\n\n
  6. To end your call, say \u201cGA to SK\u201d or simply say \u201cGoodbye.\u201d<\/li>\n<\/ol>\n\n\n\n
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    Helpful Tips<\/h2>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n