Contact Us
If you have suggestions, comments, or concerns regarding relay service, please contact:
Relay Connecticut Customer Care
1006 12th Street
Aurora, NE 68818
Voice/TTY: 844-997-3529
Email: ctrelay@hamiltonrelay.com
Through Hamilton Relay’s high quality professional outreach services, Outreach Coordinators work to ensure individuals within their state are aware of the variety of relay services available to them and understand how to use relay when making or receiving calls.
If you have questions about how relay service works or how to apply for telecommunications devices available through the equipment distribution program, your outreach coordinator can help.
If you know of an agency, business, school or individual who could benefit from training on how to use relay services, Outreach Coordinators are happy to help educate and provide training to them.
Contact your Outreach Coordinator today!
Phone: 860-534-1850
If your expressed concern is not resolved to your satisfaction by Relay Connecticut Customer Care, contact your State Relay Contract Administrator:
Public Utilities Regulatory Authority (PURA)
Nancy Joaquim
10 Franklin Square
New Britain, CT 06051
Phone: 860-827-2608
Email:nancy.joaquim@ct.gov
Should your expressed concern go unresolved to your satisfaction, the Federal Communications Commission is available to serve you regarding relay issues:
Voice: 888-225-5322
TTY: 888-835-5322
Website:consumercomplaints.fcc.gov